ManageEngine Application Manager

The product helps us to identify and resolve issues related to database performance, availability, and security.

This product has the ability to give us transversal visibility over our IT Platform.During these 12 years, it has provided us with security and optimal response times in solving problems associated with infrastructure, services and applications. It has helped us keep our platforms operational by providing us with information about possible events or service outages, whether a disk is full or a service/process has lost connectivity.

ManageEngine Application Manager provides us with the ability to create custom dashboards and provides comprehensive support for monitoring and managing email infrastructure, including Microsoft Exchange and Office 365 also has a good customer support team to gieve instant support for the issue that we face in our environment and infrastructure regularly.

APM is Triage tool to identify/troubleshoot alerts reported by APM.APM helps in indentifying the scope of issue to narrow down the source of issue in proactive way.APM Saves many man-hours by troubleshooting and solving issue as soon as alert is triggered.APM Saves major incidents that could cause financial loss to organization.APM Monitor overall health of your server resource usage and can scale your future hardware demand/requirements. Lot of option on reporting usuage,downtime usage,charts etc that would help multiple teams within one organization.

Rarely do we give reviews on software solutions, however, I feel this particular application deserves some praise. First let me say, software selection is not an easy process. You do not know what's out there better, until you've tried it. ManageEngine is one of those applications that's somehow under the radar until you see it in action, or it's talked about by an IT Pro. The use of the many functions of the central interface is actually made with common sense. Not too many options to distract you, but enough to get the job done if you need it. There is a plethora of options and solutions for just about every remote management task you can think of. Its ease of use once configured properly is also surprising. I can honestly say that this software works like a charm. You can get the data you need rather quickly, perform important tasks using automated tools and keep everyone happy. It's like AD on steroids with some networking built in. Like I said, many solutions out there, and until you try this particular one, you'll be missing out big time. We're satisfied and plan to continue recommending it to clients.